Accessibility Statement | Exodus Elevator Solutions

Exodus Elevators, LLC is committed to ensuring digital accessibility for all users, including those with disabilities. We strive to continuously improve the user experience for everyone and apply relevant accessibility standards to ensure our website and customer portal are accessible to all.

Our Commitment

We are dedicated to providing an inclusive digital experience. Our goal is to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards established by the World Wide Web Consortium (W3C).

Accessibility is an ongoing effort. We regularly review our website and services to identify and address potential barriers to accessibility.

Accessibility Features

Keyboard Navigation

All interactive elements can be accessed using keyboard controls (Tab, Enter, Space, Arrow keys)

Screen Reader Compatibility

Semantic HTML, ARIA labels, and proper heading structure ensure compatibility with screen readers like JAWS, NVDA, and VoiceOver

Color Contrast

Text and interactive elements meet WCAG AA contrast ratio requirements (4.5:1 for normal text, 3:1 for large text)

Responsive Design

Content adapts to different screen sizes and zoom levels up to 200% without loss of functionality

Alternative Text

Meaningful alt text provided for images and graphics to convey information to screen reader users

Form Accessibility

All form fields have descriptive labels, error messages, and validation feedback

Skip Navigation

Skip links allow users to bypass repetitive navigation and jump directly to main content

Focus Indicators

Visible focus indicators on all interactive elements for keyboard navigation

Conformance Status

The Exodus Elevator Solutions website is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some portions of the content do not fully conform to the accessibility standard.

We are actively working to achieve full conformance and regularly test our website using:

Automated accessibility testing tools (Lighthouse, axe DevTools)
Manual keyboard navigation testing
Screen reader testing (NVDA, VoiceOver, JAWS)
Color contrast analysis tools

Known Limitations

Despite our best efforts, some accessibility challenges may exist:

Third-Party Content

Some embedded content from third-party services may not be fully accessible. We work with vendors to ensure accessible alternatives where possible.

PDF Documents

Older PDF documents may not be fully tagged for accessibility. We are working to remediate these documents and ensure all new PDFs are accessible.

Complex Data Tables

Some data tables in the customer portal may require enhancement for better screen reader navigation.

We are committed to addressing these limitations in future updates.

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
Speech Recognition: Dragon NaturallySpeaking, Voice Control
Screen Magnification: ZoomText, built-in browser zoom
Alternative Input Devices: Switch controls, eye tracking software

Our website is tested to work with recent versions of the following browsers:

Google Chrome
Mozilla Firefox
Microsoft Edge
Apple Safari

Elevator Physical Accessibility

As an elevator service company, we understand the critical importance of physical accessibility. All our elevator services include:

ADA Compliance: Ensuring elevators meet Americans with Disabilities Act requirements
Accessible Controls: Installation and maintenance of accessible call buttons, tactile indicators, and audio announcements
Code Compliance: Adherence to ASME A17.1 safety standards including accessibility provisions
Consultation: Expert guidance on accessibility requirements for new installations and modernizations

Feedback and Contact

We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Accessibility Coordinator

Exodus Elevators, LLC

11665 Fuqua Street, Suite F609

Houston, TX 77034

Phone: (346) 299-8332

Email: sales@exoduselevators.com

Please include "Website Accessibility" in the subject line. We aim to respond to accessibility feedback within 3 business days.

Accessibility Resources

For more information about web accessibility, please visit:

This accessibility statement demonstrates our commitment to ensuring equal access for all users. We continuously strive to improve accessibility and welcome your partnership in this effort.